FAQ

Here you can find the answers to most frequently asked questions.

Booking
  • How do I book a chalet?

  • How do I book a chalet?

  • Is there a minimum stay requirement?

  • Is there a minimum stay requirement?

  • Can I make changes to my booking?

  • Can I make changes to my booking?

Amenities
  • What amenities are included in the chalet?

  • What amenities are included in the chalet?

  • What amenities are included in the chalet?

  • Are linens and towels provided?

  • Are linens and towels provided?

  • Are linens and towels provided?

Payment
  • What forms of payment do you accept?

  • What forms of payment do you accept?

  • What forms of payment do you accept?

  • When is payment due?

  • When is payment due?

  • When is payment due?

Cancellation policy
  • What is your cancellation policy?

  • What is your cancellation policy?

  • What is your cancellation policy?

  • What happens if I need to cancel my reservation?

  • What happens if I need to cancel my reservation?

  • What happens if I need to cancel my reservation?

General
  • Are pets allowed in the chalets?

  • Are pets allowed in the chalets?

  • Are pets allowed in the chalets?

  • Is smoking allowed in the chalets?

  • Is smoking allowed in the chalets?

  • Is smoking allowed in the chalets?

  • Do you offer discounts for longer stays?

  • Do you offer discounts for longer stays?

  • Do you offer discounts for longer stays?

About us

KALO HOMES

Kalo Homes is a locally and native owned vacation rental company. dedicated to providing authentic Hawaiian hospitality and exceptional guest experiences while uplifting our community and protecting our island's natural beauty

Backed by client and guest satisfaction, with over 50% of our homes ranked in the top 10% worldwide on Airbnb

1000's of guests served with an overall average of 4.97 rating out of 5

500+ High Rated Reviews

About us

KALO HOMES

Kalo Homes is a locally and native owned vacation rental company. dedicated to providing authentic Hawaiian hospitality and exceptional guest experiences while uplifting our community and protecting our island's natural beauty

Backed by client and guest satisfaction, with over 50% of our homes ranked in the top 10% worldwide on Airbnb

1000's of guests served with an overall average of 4.97 rating out of 5

500+ High Rated Reviews

About us

KALO HOMES

Kalo Homes is a locally and native owned vacation rental company. dedicated to providing authentic Hawaiian hospitality and exceptional guest experiences while uplifting our community and protecting our island's natural beauty

Backed by client and guest satisfaction, with over 50% of our homes ranked in the top 10% worldwide on Airbnb

1000's of guests served with an overall average of 4.97 rating out of 5

500+ High Rated Reviews